AFTER SALES – SERVICE

You can reach our After Sales from
Monday – Friday from 07:00 to 12:00 and from 13:00 to 17:00 (exept legal holidays).

Fault assumption or technical questions regarding existing heat pumps:
+43 4875 6172 DW 111
service@idm-energie.at
Please have the serial number of your heat pump and, if applicable, the fault code ready!

Spare parts requests:
+43 4875 6172 DW 444
ersatzteile@idm-energie.at

On Saturdays you can reach the service service from 9:00 to 12:00 and from 14:00 to 16:00 by calling +43 4875 6172 DW 500.

Outside of the above times please fill out the form below.
An employee will contact you no later than the following working day.