AFTER SALES – SERVICE
You can reach our After Sales from
Monday – Friday from 07:00 to 12:00 and from 13:00 to 17:00 (excluding public holidays).
Fault acceptance or technical questions about existing heat pumps:
+43 4875 6172 111
service@idm-energie.at
Please have the serial number of your heat pump and, if applicable, the error code ready!
On Saturdays you can reach the service team
from 9:00 to 12:00 and from 14:00 to 16:00 on +43 4875 6172 500.
Spare parts inquiries:
+43 4875 6172 444
ersatzteile@idm-energie.at
Outside the above times, please complete the form below.
An employee will contact you on the following working day at the latest.
